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We will post basic information related to your account and the server and its setup here. Before you send us mail to ask what, for example, the path to "perl" is, please always check out this page first to see if you find the answer/s here. (The direct link to this page is http://www.noahs-ark.us/support/). We have also added a "Frenquently Asked Questions" section. If you have any suggestions for other resellers, please feel free to e-mail them and we will post them if deemed appropriate: support@noahs-ark.us.
Plesk
Control Panel: Flash Tutorials
New.net Domains: Be careful ... do NOT offer the hosting of New.net domains (.shop, .inc, .love, etc.) to your customers. We do not support these, at least not at this time, because the zone files need to be modified, and this (we tried it) results in e-mail problems for other customers. You can host all ICANN domains (.com, .net, .org, .biz, .info, .us, .ws, .com.au, .co.uk, and so forth).
CGI-BIN: The main complaint that users of the PLESK system have always had is that the cgi-bin directory is outside of the main Web directory (httpdocs). Most other system have the cgi-bin folder inside the main folder, and many standard Perl scripts do therefore not work without changing paths in/to these scripts. This can be tiresome. We therefore enabled the server to execute cgi scripts anywhere, in any directory (you still have to set the permissions right, of course ... chmod 755, and so forth). In other words, you can, if you like, create a cgi-bin folder within the httpdocs folder to store your cgi scripts there.
Pre-installed Script: There is just one pre-installed cgi script. You will find it in the cgi-bin folder (that is, if you enable cgi scripting when setting up a domain): this is "cgiemail" – a script written in C. The cgiemail script is an alternative solution to "FormMail.pl.
Spam
Protection: Please note that we have MAPS Spam protection software (rblsmtpd-0.70)
installed on all servers, accessing ORDB.org's anti-spam database. There is
no way to completely eliminate spam ... as with virus scanning, anti-spam protection
is by no means perfect, but it still should dramatically reduce the amount of
spam you and your customers would otherwise receive.
FrontPage Bug / Capitalized Domain Names: There is a FrontPage bug you
should be aware of: The Plesk interface allows you to create domains that include
capitalized characters ... e.g., "MyDomain.com" -- these will be functional
and show up as you create them. But a bug in FrontPage avoids FrontPage to connect
to any site with capitalized characters! Therefore, if you or your customers
want to use FrontPage to upload files then you should not capitalize domain
names. If you upload your sites with a standard FTP program this won't create
any problems.
Default
Home Pages: The following files are automatically detected as home pages
-- in that order:
index.html index.htm index.php index.php4 index.php3 index.shtml index.asp home.html
home.htm home.php home.php4 home.php3 home.asp default.html default.htm default.php
default.php4 default.php3 default.asp
Space
.. what counts, what not? The space taken for your (and your customer's)
mailboxes and log files does not count toward the total disk space allocated
to your account. You'll find very few web hosts being so generous.
Changing E-mail Passwords: You and your customers may
change e-mail passwords from the domain control panel, using the MAIL tab. But
you may also change email passwords following one of the links below. This solution
comes in handy when you'd like to give someone control over his/her e-mail account
but no access to the domain's control panel: MORE
PLESK QUESTIONS ARE DISCUSSED HERE.... (FAQ)
https://ghzdns.net:8443/cu/mailpass.html